From how working with a travel advisor actually works to fees, bookings and everything in between — here are a few of the questions we hear most.
A few things you might be wondering...
You absolutely can book travel yourself. Our job is to make the process easier, bring expertise and recommendations you may not find on your own, manage the details behind the scenes and give you an actual person to call when plans change. Think less booking engine, more someone in your corner from idea to home.
Why should I book with a travel advisor instead of booking online myself?
Sometimes. Our advisors are independent travel professionals and may charge professional fees based on the type and complexity of your trip. Any applicable fees will always be discussed with you before we get started — no surprise charges around here.
Do you charge a planning or booking fee?
A lot. Flights, hotels, resorts, cruises, vacation packages, custom itineraries, groups and more. Our advisors also have different specialties, so we'll help connect you with someone whose expertise fits the trip you're planning.
What can Modern Travel help me book?
Absolutely. Modern Travel has a dedicated flight management service for travellers who need help getting from A to B — whether it's a simple round trip, a complicated multi-city itinerary or air for an entire group.
Can you just book my flights?
This is one of the very good reasons to have an advisor in your corner. If plans change or something goes sideways, you'll have a real person who knows your trip and can help you navigate your options. We also strongly recommend travel insurance to protect against the unexpected.
What happens if something goes wrong while I’m travelling?
Yes. Modern Travel is a TICO-registered travel agency based in Ontario, Canada. Our advisors operate through Modern Travel and follow the consumer protection and regulatory requirements that come with booking through a registered Ontario travel agency.
Are you a registered travel agency?
Start by telling us a little about what you're planning. Our advisors have different specialties, travel styles and areas of expertise, and we'll help point you toward someone who feels like the right fit. Because finding your travel advisor should feel a little like finding your hairstylist — once you find a good one, you keep them. 😂
How do I find the right advisor for my trip?
Earlier than you think is usually better — especially for peak travel periods, complex itineraries, groups or destinations with limited availability. That said, last-minute happens too. Tell us what you're thinking and we'll let you know what's realistic.
How far in advance should I start planning my trip?
Dreaming of hosting your own retreat? Before you book the villa, launch registration, or collect your first deposit, there's a side of retreat planning you need to know about.
From travel regulations + TICO requirements to contracts, liability, and protecting your guests, we're breaking down the things nobody talks about.
